Terms & Conditions

These Terms & Conditions govern your use of the Silver Spa Andheri West website and booking of our spa and wellness services. By accessing this site or making a reservation, you agree to abide by our policies related to bookings and payments, cancellations and refunds, service limitations, user conduct, privacy practices, and liability. Please read them carefully before using our services.

Booking & Payment

All services at The Silver Spa Andheri must be booked in advance through our website, phone, or authorized booking platforms. Appointments are confirmed only upon successful payment. Prices, offers, and service availability are subject to change without prior notice, and the spa reserves the right to reschedule or cancel appointments due to operational or unforeseen circumstances, with reasonable prior communication wherever possible.

Cancellations & Refunds

Cancellations or rescheduling requests are governed by the cancellation and refund policy shared at the time of booking. Refunds, if applicable, will be processed as per the stated policy. The Silver Spa Andheri reserves the right to deny refunds for late cancellations, no-shows, or services already rendered.

Service Limitations

All spa and massage services are provided strictly for relaxation and wellness purposes. Certain services may be limited or unavailable based on therapist availability, spa policies, or health and safety considerations. Guests are encouraged to disclose any medical conditions or concerns prior to availing of services.

User Conduct

Guests are expected to maintain respectful, appropriate, and lawful behavior within the spa premises at all times. Any misconduct, inappropriate behavior, or actions that disturb staff or other guests may result in immediate termination of services without refund and possible denial of future services.

Privacy

All personal information collected through bookings, inquiries, or website use is handled in accordance with our Privacy Policy. By using our services, guests consent to the collection, use, and secure storage of their personal data as outlined in the policy.

Liability

The Silver Spa Andheri shall not be held liable for any injury, loss, or damage arising from the use of our website or spa services, except as required by applicable law. Guests are responsible for their personal belongings, and participation in spa services is entirely at the guest’s own risk.

Contact

If you have any questions regarding this Disclaimer, please contact us

• Silver Spa
• Shop No 601, 6th Floor, Pratik Cooperative
• Housing Society, near JP Rd, D.N.Nagar
• Andheri West, Mumbai, Maharashtra 400053.
• 📞 +91 84338 51652
• https://thesilverspaandheri.co.in/